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Remote access control

Access Remote Desktops from Another Computer or Mobile Device

Work from home or stay productive on business trips, with seamless access to your desktop computer.

Remote Access

Working from home. Away on business trips. Or maybe you just need a break from your office desk. With TeamViewer remote access tools, you can stay productive no matter where you are. Wherever life takes you, your desktop files and applications are just a few clicks away.

Supported by a blazing-fast global network, TeamViewer™ free remote access software tools enable you connect to your work computer, from anywhere, anytime. So you can continue working with desktop applications remotely. And access desktop files, as if you were sitting in front of your workstation. Quickly. Easily. Securely.

Connect to Your Desktop Remotely. Without Slow VPN or Network Security Restrictions Getting in Your Way.

“VPN works fine on public Wi-Fi,” said no one ever.

Cafe Wi-Fi. Shared hotel internet. Unsecured airport network connections. Sure, you have VPN access to your company systems. But, face it. Working remotely with VPN on public Wi-Fi isn’t a productive combo.

Working remotely means you need access to files on network drives. And programs from your office desktop. With TeamViewer, you get a VPN alternative that’s simple, affordable, and secure. So you can log in to access your desktop computer remotely, no matter where you are.

Engineered with cloud-based network compression and end-to-end encryption with 256-bit RSA keys, TeamViewer enables you to reach your desktop files securely. Without needing VPN. Anytime. Even on public Wi-Fi, mobile hotspots, and slow connections. TeamViewer helps you work productively, anywhere.

Resolve Work Emergencies, No Matter Where You Are

Work emergencies happen. Systems go down. Legal issues come up. IT emergencies don’t care if it’s the weekend, if you’re sick, or if you’re away on vacation.

With TeamViewer’s remote access solution, you’re always just a few clicks away from your work computer. Reach your network files. Resolve unexpected problems. No matter where you happen to be.

Not near your laptop? Use the TeamViewer mobile app for iOS and Android. Connect instantly from mobile devices to any remote desktop. Access your files and desktop apps. Print remote files on your home printer, straight from your phone. See everything on your high-resolution remote desktop display, automatically resized to your phone’s screen. TeamViewer’s cross-platform support allows you to connect to any device, from any device.

The Simple Solution for Remote Access

TeamViewer is one of the most favorite remote desktop tools with over 30,000 new downloads every hour. TeamViewer allows system administrators to access remote servers. Securely. From anywhere. Without needing VPN.

Business users can use TeamViewer to remotely access their work computers while traveling or working from offsite locations.

TeamViewer makes it easy to connect to remote desktop computers. From anywhere. At any time. Work remotely while traveling for business. Or set up your office for the day anywhere. With TeamViewer, hassle-free remote desktop access is just a few clicks away.

  1. Download and install TeamViewer remote desktop software on the computer you need remote access to. Set up Unattended Access.
  2. Name your computer and set a password.
  3. Install TeamViewer on the computer you want to use to access the remote computer. Add the device to your partner list.
  4. To access the remote computer, select the remote computer name from your Partner List and connect.

Once connected, see the remote desktop screen, take control of the mouse and keyboard, and work on it like you’re right in front of it. Put the remote computer to sleep and wake it up from within TeamViewer when you want to access it again.

Best remote desktop software of 2020: Free, paid and for business

All the best remote desktop software around today to access a PC and deploy software remotely.

With the current spread of the coronavirus (aka COVID-19), a lot of companies are already seeking to make arrangements to accommodate remote working, to help reduce the spread of the coronavirus while also helping to limit the impact on productivity.

Also check out our feature on everything else you need to set up your home office.

The best remote desktop software allows you to quickly and easily access and control one PC from another, either over a local network or via the internet. This allows you to access and use PCs that aren’t just in another building — they could be on the other side of the world.

There are a number of reasons why your business or company would want to use one of the best remote desktop software picks we have below. For example, you could use a PC in one office to access a PC in another one, to grab important files.

You could also use a powerful remote PC to handle complex tasks while showing the results on a lower-powered laptop. The best remote desktop software is also useful for IT admins, who can remotely take control of a PC to help identify and fix any problems.

The best remote desktop software is installed on the remote computer (the host) as well as on any other computer you want to use to access the host computer (known as the client).

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While certain versions of Windows have their own built-in Remote Desktop software, there are a number of remote access tools that do a better job and offer more features.

Best remote desktop software — at a glance

1. Zoho Assist

Great range of features without breaking the bank

Zoho Assist is a cloud-based software platform that can provide remote support and remote access, in order to help provide IT support to end-user customers, or to help manage devices in an IT department.

The remote support service allows for on-demand connection without any need to pre-install software, by inviting users to connect directly via email. Unattended remote access can be set up inside and outside of your LAN, with mass deployment options available for both PC and Mac.

Whichever way it is used, various features are available, such as file transfer, voice and video chat, as well as rebooting remote devices without losing your connection to it.

Additional features include the ability of the software to auto-detect whether multiple monitors are used and display according to preferences, as well as being able to record sessions for quality and monitoring purposes, and even to organize remote computers intro groups according to function, location, or other parameters.

As well as being used for IT trouble-shooting, Zoho Assist lends itself well to training through screensharing, as well as for online video conferencing and other meetings.

There’s a free tier that allows one user to connect remotely with up to five unattended machines, but features are limited and it’s perhaps best considered a way to test the software rather than deploy commercially. The first paid tier unlocks most of the essential ones for $10 per month per user, and that’s the same for remote support or remote access.

Further features are available in additional paid tiers for remote support, and Zoho Assist also integrates with the wide range of other Zoho products, not least Zoho Desk for CRM.

(Image credit: Future)

2. Connectwise Control

Power remote support and access

ConnectWise Control is a remote access manager that comes in two key options: Support, and Access.

Support is a cloud-based service that allows for the accessing of a user’s machine in real-time, and is intended for anything from personal use to frontend helpdesk support services. The connection is made using AES-256 encryption as well as two-factor authentication, to ensure a very high degree of security.

The Support plan offers a number of all-in-one Support-Access-Meet packages, beginning at $19 per user when paid annually, and allows for one user to make one connection. Features include file transfer, remote printing, and remote meetings. The Standard plan allows for one user to run three connections, and includes additional features such as remote command line, as well as support for mobile guest sessions, and this costs $35 if prepaid annually.

The Premium Support service allows one user to make up to ten simultaneous connections, with video auditing, reporting dashboard, and a remote diagnostic toolkit also available, all for $45 a month when paid annually.

The second option, Access, provides an access-only service for the purpose of managing large groups of machines or a mobile workforce, and allows for users to access unattended machines by installing access agents. This comes provided with a central toolbox, remote command line access, and advanced reporting. Pricing varies according to the number of unattended access agents required, and starts from $100 per month (when paid annually) for up to 100 agents.

Overall, Connectwise offers a powerful remote access service that’s easy to use and deploy, and provides a good range of extensions.

Remote Access Software

INSTANT, EASY TO USE, UNLIMITED & SECURE.

Remote Access is a software application that lets you access a computer or a network remotely using an Internet connection. An established connection will enable the user to view and work on all apps, files, and information as if physically present in front of the computer.

Even for Businesses.

Solution For Remote Desktop Connection

Do you have clients across the globe and you need to solve client problems immediately as if you are at their desktop?

We’ve got you covered.

Do you receive IT help requests from other departments in an enterprise environment?

We are here for you.

Do you support customers of your business’ product to provide the best customer service?

We have everything you need.

Do you use multiple devices and need remote access? Do you support family members’ devices remotely?

We got your back.

What is Remote Access?

Remote access refers to the technology of a data-processing system that allows a user to access a computing device or a network from a faraway location. The connection between the systems is easily established using an access to remote service. The sole purpose is to eliminate the need for a physical presence to accomplish a given task. It saves big on time, money, and commuting for the user by running remotely on an endpoint while displaying graphical output locally.

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Why Remote Access Software?

Remote access software is also known as remote desktop software or remote control software. Simply put, this technology enables a user to remotely control one computer from another, besides, it brings agility to business processes. Here is the list of beneficial reasons to why the software is best to count on:

  • All issues can be instantaneously addressed remotely
  • Business requirements can be quickly met
  • Easy access to files located on devices or servers connected to the network
  • System administrators can easily monitor and troubleshoot issues
  • Software enables 24/7 access from any part of the globe
  • Administrators can control the access rights to files and folders
  • Low maintenance cost
  • Decreases employee attrition rate
  • Supports urgent business development plans and ideas
  • Supports BYOD environment

How to Remote Access a Computer?

Install the access to remote software on both ends the host and client/target. The local user needs to enter the login key to establish a connection. The remote desktop software starts to transmit packets of encrypted data from a host computer to a remote computer through the internet. The transmitted data comprises information on the host computer’s screen. In other words, it virtually shares the host computer screen with a remote computer.

Remote Access Solutions from ITarian

Remote Access Solutions from ITarian allows users to access and use applications, desktops, and data from any device. Easy to deploy, configure, and maintain, it packs several features in a neatly organized unified console.

Free Remote Desktop Software

AeroAdmin
FREE and EASY remote desktop software! Set up a remote desktop connection within a few seconds!

No installation and configuration required.

Don’t give access to unknown callers! AeroAdmin, Microsoft, your ISP or Bank will never call and ask access to your PC!

AeroAdmin is all-in-one software that allows full remote computer control including unattended access, simultaneous remote connections from and to a single computer, file transfer and the ability to connect to an unlimited number of endpoints (remote computers).

Remote computer control / Remote support

  • Instant remote desktop connection and control
  • Spontaneous customer tech support
  • Access to remote files
  • Remote office
  • Unattended remote access

On-line meetings / Webinars / Distance education

  • Interactive meetings
  • Online education and classes
  • Presentations
  • Online coworking and collaboration

Remote monitoring and control

  • Employee monitoring software
  • Parental control
  • Important data isolation
  • Stolen PC search and return

Why AeroAdmin?

Save your time and money

AeroAdmin is specially designed to simplify the remote computer connection proccess and limit it to a couple of clicks. You do not have to install or configure anything to get access to a remote PC. It is ready to go right out of the box. AeroAdmin makes taking control over remote computers or screen sharing as easy as phone call, even for non tech-savvy users. It is free for use, but premium licenses with extra features are available at very reasonable prices.

Get fully featured multi-task remote access software

AeroAdmin is a small executable file which can be stored on a USB or instantly downloaded from a website and launched on any computer. Despite the fact it’s only

2Mb in size, it has full set of features for remote computer control, system administration, screen sharing, remote employee monitoring, parental control etc.

Be safe and secure

Do not worry about your confidential data and files. All remote sessions provided by AeroAdmin are totally encrypted. In combination with a powerful authentication system, you can be sure your privacy is thoroughly protected.

Key AeroAdmin features and advantages

  • — Free for home use and commercial use
  • — Easy, quick and efficient
  • — Multipurpose software solution
  • — Secure remote connections (AES+RSA encrypted)
  • — Branding and customization
  • — Session logs
  • — No installation and configuration required!
  • — Connects computers in different LAN, behind NAT
  • — Transparent for Firewalls
  • — File transfer
  • — Strong access control system (authentication by ID + password)
  • — Multi monitor support
  • — Remote reboot in safe mode
  • — Autoupdate
  • — Multilingual interface (15+ languages)

AeroAdmin provides user-friendly interface

Understandable and easy-to-use for professionals and non tech-savvy users

How remote desktop software works?

The term «remote desktop connection» means remote access to another PC via remote desktop software, like AeroAdmin. The software is run on both PCs and then a connection between them is established. Remote desktop software grabs a display image of the remote PC, processes it in a special optimized way and translates it to the local computer of an operator.

All keyboard and mouse signals are communicated from the operator to the client pc, and the latter interprets these signals as if they are being inputted right on this local pc by a person.

Before image and control signal data is sent to a remote PC and vice versa, a secure encrypted connection is set up, so that no third party will be able to decrypt and use it.

Remote Access

GENERAL INFORMATION

The process of setting up remote access to your user interface is dependent on your overall network configuration. This page explains the basic principles of remote access using port forwarding and dynamic DNS for Internet connections without fixed public IP addresses.

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Remote access will allow you to access your Miniserver from outside your home network. There are two important stages to this. First you need to setup port forwarding on your router and then you need to register your Miniserver online to use the free Loxone DNS service so that you have a specific URL that you can always access your network externally with.

Remember to set your Miniserver to be on a static local IP address before configuring port forwarding.

KEY STEPS TO ACHIEVE REMOTE ACCESS

There are 4 key steps to achieving remote access on your Miniserver.

  • Change the admin user’s password to something more secure than “admin” otherwise the Miniserver will be blocked on the DNS server. this can take up to 30mins to take effect on our server.
  • Register your Miniserver in your Online Account. For instructions on how to do this please see this blog post: http://www.loxone.com/blog/enuk/new-product-registration/ This will enable you to use the DNS service for free.
  • Ensure your Miniserver can communicate with the DNS server.
  • Check that the DNS and Gateway (router) Settings are correct for your Miniserver, these details can be changed by selecting your Miniserver and using the “Configure Miniserver” tool that appears in the ribbon. Gateway needs to be the IP address of your router and the DNS address needs to be 8.8.8.8 (google) or your router’s address if using a BT router.

In config look select the Miniserver, in the properties panel the “External Address” field should be set to dns.loxonecloud.com and dns.loxonecloud.com:

if not using port 80.

Port forward for your selected ports on your router. Unfortunately all Internet Service Providers (ISP) use a different interface for their routers. For instructions on how to do this for your router it’s best to contact the router provider. Alternatively for a guide on how to do this for almost any router check out his website: https://portforward.com/router.htm

INTRODUCTION TO PORT FORWARDING

Port forwarding is the process of telling your router to route external traffic on an external port to an internal port. It is configured directly in your router webinterface. For instructions on port forwarding please see our documentation page or PortForward.com.

After you have allowed port forwarding on your router, you should be able to access your Miniserver using your external IP address (for example: http:// : ).
To retrieve your current external IP address please go to http://checkip.dyndns.com.

The access to the Internet from your private network happens via your router which is with the external address in the Internet. A port forwarding opens an external port of the router defined by you and forwards traffic to a defined internal port of a device in your home network.

This feature allows the Miniserver to be made externally accessible via your router. Instructions for your router are not covered on our website, you can find more information on port forwarding and the manuals for many router models at http://www.portforward.com.

INTRODUCTION TO DYNAMIC DNS

Dynamic DNS (DDNS) is a way to automatically update a domain name in the Domain Name System (DNS) with the current DNS configuration of the network, for example updating the public IP address for a network every time it changes.

This is important for connecting to your Miniserver remotely because most Internet service providers assign dynamic public IP address (i.e. it changes regularly). As you can’t know your public IP address unless you are at home and connected to your local network you need to register to a dynamic DNS provider so the public IP address is updated to a domain name URL such as myhouse.dyndns.org.

Loxone offers a free DNS service for your installation, you can read about it here.

One such 3rd Party dynamic DNS provider is DynDNS.com.

SETTINGS IN LOXONE CONFIG

In Loxone Config it is important to enter the local IP address and port, and the external IP address and port for the Miniserver. This is because once these details have been saved in the Miniserver when you first connect to the Miniserver with the app the app will automatically get these details so you don’t have to remember them.

To do this open Loxone Config, click on the Miniserver in the periphery tree window and then look at the properties. You will see two boxes, one for the External URL and one for the Local address. Enter the IP address followed by a colon followed by the port for both boxes.

CONNECTING THROUGH LOXONE CONFIG

If you need to connect to a Miniserver remotely from Loxone Config for example to do maintenance or a quick change, you can click connect and then enter the external URL in the Connect to Miniserver dialogue without “http://”. Remember to put the port number afterwards.

MORE INFO

The Miniserver user interface uses HTTP with SHA1 hashing for authentication. If more advanced security and full encryption of communication is desired then please do not follow the guides on port forwarding but set up another remote access method, such as VPN.

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